A 2-hour on-demand course that comes with a certificate upon completion. You may also include soft skills and personality traits that you envision for a successful employee. To overcome these challenges, Receptionists need to have good communication skills. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Receptionist requirements and skills. For those interested in entering the healthcare industry as a receptionist, the Electronic Health Records Specialist Certification is the premiere healthcare industry specific certification to obtain. Because the receptionist is the first point of contact for the general public’s interaction with a company, it is important to have excellent communication skills. To be the best as a receptionist, you must be mature and discrete. There are some notable courses such as “Professional Receptionist Diploma” which is aimed at entry-level people who want to pursue a career in reception. Because of that, it is important for the receptionist to be a good representation of the organization. A rude receptionist will reflect poorly on an organization, leading to poor reviews and feedback. Hotel receptionist Alternative titles for this job include . Veterinary Receptionist. If you are looking for receptionist qualifications, I have performed some research on some really good courses. There are no set entry requirements to become a receptionist. Because of that, being able to handle office politics, various personality types and maintaining communication ties within staff is important. schroder. Whether it’s written or verbal, receptionist duties always rely on the … Education, Training & Certification Education: Receptionists are typically required to have a high school diploma or equivalent. 5 Answers. Filed Under: Hospitality Job Descriptions, Perhaps you’re a hiring manager who needs to hire a new employee and need to write a quality assurance job description. Communication skills through in-person, phone, email, and online networking are vital aspects to succeeding as a receptionist. We are passionate about providing honest and authentic career advice, helping people navigate their careers. The Level 1 qualification cover an introduction to the hospitality and catering industry, safety at work, customer service in the hospitality and catering industry, introduction to equipment used in reception, providing information to guests, storing and handling guest property. The receptionist position has been projected to grow 10% from 2014 – 2024. Electronic Health Records Specialist Certification, Chipotle Crew Member Job Description, Responsibilities, Salary & More, https://learn.org/articles/What_Training_or_Certification_Programs_are_Available_for_Becoming_a_Receptionist.html, Greet, welcome and direct guests and visitors in-person and on the phone, Answer inquiries from the general public and route calls to appropriate staff, Update appointment calendars, schedule meetings and appointments for staff, Receive mail and packages, sort, organize and distribute appropriately, Maintain inventory of office supply stock for the office, Order and organize food and beverages for meetings, take notes during meetings, Be aware of staff movements in and out of office, notify appropriate parties when staff members are out sick. do you need to graduate high school to be a receptionist? Use this receptionist CV template as the starting point for your own job-winning CV! © 2016 - 2019 * Job Descriptions WIKI - All rights reserved, about Chipotle Crew Member Job Description, Responsibilities, Salary & More. Is it a good career? This site uses Akismet to reduce spam. Also, certifications can be an avenue for receptionist positions in other industries as well. One that stands out is “Become Outstanding Receptionist”. Learn how your comment data is processed. You may also include soft skills and personality traits that you envision for a successful employee. At the end of the course, you do have the choice of sitting a test. Receptionist is the one who leaves the best first impression to all clients and visitors on behalf of the organization.. Top Tasks and Duties of a receptionist The course duration is 2 hours 15 mins, the cost of the course is around $29 plus the cost of a PDF certificate at $30. To become a hotel receptionist, you don’t need a professional education but it is desired to have a good standard of general education which includes GCSEs (A-C) in Mathematics and English. However, more important than education are experience and technical certifications. However, when applying and interviewing for receptionist roles having a qualification can provide you the edge over the competition. So now I have answered the main question, we’ll discuss the best qualifications that will help you to land a reception role and other frequently asked questions relating to becoming a receptionist. i finished year 10 and started year 11 but had to drop out (personal reasons) i did work experience at pharmacy in year 10 would that help ? Required fields are marked *. Qualifications to get hired as a Receptionist. Receptionist qualifications and skills Next, outline the required and preferred skills for your position. The following attributes will help to strengthen your application when looking for employment, by showing you are dedicated to the profession and have the basic knowl… The role of being a receptionist can be very demanding, so you will need to be able to thrive on multi-tasking. So what qualifications do you need to be a receptionist? A complete receptionist training course, that teaches persuasive and influential receptionist skills for outstanding performance. This job involves being part of the team at a veterinary practice, animal hospital or animal charity. is your go-to resource for career advice and support. For students, this experience can come in the form of internships, volunteer work and spearheading on-campus events. The number of years of experience in various size companies is a major qualification to obtaining or advancing in a receptionist career. At the same time handle incoming calls and accept deliveries. To become a receptionist with qualifications, there is plenty of accessible online courses without the need for getting a college degree. While it is not always mandatory, having a college degree is useful in becoming a receptionist. With medical records becoming digitized along with the rate of growth of the aging population, the fastest growing area of consideration for receptionists is the healthcare industry. The industry is highly competitive on the entry level. To become a Receptionist, you’ll need excellent interpersonal skills, being able to communicate confidently and professionally with any new visitors that come in. Another course on Udemy is the “Basic Secretarial Course”. Provide information to the general public, clients and customers regarding the organization. Receptionists primarily work behind desks within private and public companies and organizations. Researching online, below are the average wages. However, many employers prefer to hire receptionists with administrative skills in addition to experience. This course comes are a heft price tag of $129, however, that is a small investment in yourself and increasing your chances of landing a well-paying reception role. Rely on instructions and pre-established guidelines to perform the … Every receptionist job description includes this vital aspect. It is worth investing finances and time into becoming a more specialized receptionist regardless of whether it is in a public or private institution or company. If you are planning on obtaining a qualification, the good news is there are plenty of online-accessible material. Employment growth in smaller private companies is expected to become slower because many of a receptionist’s tasks can either be outsourced or automated through technology. Organizational, office management, working knowledge of MS Office, and sound communication skills. Receptionists must ensure that the office runs and operates smoothly. Because the receptionist is involved in most of the client facing communication and inter-office maintenance, dependability is extremely important. To become a receptionist you don’t necessarily require a formal qualification. Having the right experience, abilities and education are necessary in becoming a receptionist. The required educational qualifications for a receptionist are: The minimum qualification is a high school diploma or equivalent. Whether over the phone or in person, the receptionist's attitude comes through … The summary of qualifications section of a Receptionist Resume outlines the transferable skills and abilities of a person as reflected in his /her personality or employment history. There are a number of nationally accredited Level 2 qualifications that may be suitable for people aiming to become medical receptionists, including: 1. A perfect receptionist CV demonstrates your experience providing first-class administrative support in a busy and varied environment. Skills and qualifications will differ if you are applying as a medical receptionist or a receptionist without any experience. Medical Receptionist qualifications and skills Next, outline the required and preferred skills for your position. Problem-solving Skills. You do not need any formal qualifications to become a receptionist. Therefore, it is highly advised to volunteer, intern or seek out temporary assignments where the core skill sets can be obtained. Even where this is not specified, it would be an advantage if you have worked in an admin or customer service role. The receptionist job description includes recommended courses, although they are not mandatory. Receptionists must stay up to date on office technology. There are usually no specific academic entry requirements needed, however gaining a formal qualification in veterinary reception work, such as the VetSkill Level 2 Certificate for Veterinary Receptionists, will allow you to accumulate industry knowledge alongside the practical experience you will be gaining through your employment. Receptionists are often viewed as look into an organization. The typical path includes formal education, skills acquired through hands-on training and certain people-oriented personality traits. Positive Attitude. Receptionist roles vary by industry and organization, but a high school diploma is the standard minimum educational requirement. This may include education, previous job experience, certifications and technical skills. The working hours for a receptionist are standard business hours. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. This may include education, previous job experience, certifications and technical skills. Being the front line of an organization, a receptionist plays an important role in managing the front desk of an organization and communicating with clients. Trustworthy/Confidential. Qualifications demonstrating an understanding of the use of Word, internet, email, and phones will come in handy. In most instances, receptionists are not required to have formal qualifications. In fact, as the first point of contact for clients, how you come across could greatly impact how your business is perceived. Dependability. Having years of experience in a large company will demonstrate the ability to work with a wide range of guests, visitors and employees. Training: Training is often on the job and specific to the needs of the particular industry or company. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bo … read more This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These hours will typically fall between 8:30 am – 5:30 pm. What is it like being a Mechanical Engineer? Receptionists must maintain good relationships with all employees. It will include your qualifications and any special training that makes you an unbeatable candidate. The course provides tips and tricks that will help you be proficient in administration. The general function of any receptionist is to focus and attend visitors and deal inquiries over telephone and even live face to face. Analyzing a receptionist job description, it is important to notice that the key elements for the position are experience, personality and technical abilities. Obtaining more experience and skills in a specialized industry will allow a receptionist to advance and earn more money. qualifications to be receptionist? Interpersonal Skills. The course duration is 2 hours 15 mins, the cost of the course is around $25 plus the cost of a PDF certificate at $30. Depending on the company, the receptionist job description may include a heavy mix of working with the public and among internal staff. A combination of skills, including good communication, organization and customer-service abilities, is often required. Having the ability to foresee issues and having the initiative to solve them limits inter-office issues. If you have a professional competent receptionist it reflects well on an organization. Applying to positions with technical certifications like Microsoft Office 2013 applications, Salesforce.com or other CRM software applications will make a receptionist candidate look very desirable in the eyes of an employer. Searching the term “receptionist” at Johnacademy.co.uk come up with 28 responses. A Medical Receptionist Cover Letter A medical receptionist cover letter might read a bit differently. Because the receptionist is the first line of communication with the public, friendly, positive and effective communication skills are essential on various platforms. Working experience of clerical skills such as typing, copying and faxing would be given preference. In this course, you will learn how to build relationships and deal with difficult tough clients. You will need to be comfortable using phones and computers, including the ability to use MS Excel and Word. You can check here for available receptionist training and certification programs you can follow: https://learn.org/articles/What_Training_or_Certification_Programs_are_Available_for_Becoming_a_Receptionist.html, Your email address will not be published. Begin with your degrees or certification to work in the field. A qualification demonstrates your desire to learn, self-improvement, and seeking a career as a receptionist. Your email address will not be published. The course is well priced at $24.99 and comes with a certificate at completion. Work experience is one of the most important elements in becoming a receptionist. Because of that, there are many formal and informal qualifications and skills found in the job description for this profession. In many ways the receptionist is the glue that holds an office together. Receptionist Job Purpose: What is it like being a Bookkeeper? Organizational Skills. Excellent communication skills. If you want to get some qualifications under your belt, there are plenty of courses that will give you the edge, including: NVQ/SVQ in Customer Service, Levels 1 – 4 NVQ/SVQ in Business and Administration, Levels 1-4 There are more specific qualifications for receptionists working in industries such as beauty, hospitality and health. Is it a good job? Answer Save. Or, maybe you have an … [Read More...] about Quality Assurance Job Description, In our article, we will be covering the Chipotle crew job description, main job duties and responsibilities of this position as well as other … [Read More...] about Chipotle Crew Member Job Description, Responsibilities, Salary & More, Hello, Vivian! You could also move into different areas of hotel work, like events, sales, personnel or accounts. So now I have answered the main question, we’ll discuss the best qualifications that will help you to land a reception role and other frequently asked questions relating to becoming a receptionist. How to work and deal with executives, learn about handling mail and email, how to set-up a calendar. In contrast, a professional, polite receptionist will reflect very well on an organization. If you are applying for a reception role, and if it’s your first then having a qualification will increase your chances of landing a role. What is it like being a janitor, is it a good job. What is it like being a Chemical Engineer? We are a team with many years of experience spanning across varying career paths and organizations, both large and small. Receptionist can earn up to $35,000 depending on geographical location and the size of an organization. The duties that you will find on a receptionist job description include: Communication Skills. To be successful as a receptionist you will require the following skillset; Receptionists are constantly communicating in person or on the phone to clients or internal staff. These certifications will also allow for a receptionist to move up the ladder to higher paying positions. There are no formal entry requirements to become a medical receptionist, although employers may ask for five GCSE's (A*-C), including English and maths.The Diplomas in society, health and development or business, administration and finance may be relevant for this area of work. Through acquiring more experience, training and certifications, a receptionist may advance to the role of Administrative Assistant, HR Assistant, Executive Secretary or Executive Assistant. Events planning, email management and continuously learning new technology are also important elements for an advancing receptionist. The cost of the course of $24, which is very affordable. Qualifications for a receptionist The receptionist becomes the middle person liaising and taking notes between the client and the organization staff. Employers usually expect good literacy, numeracy and IT skills. This course is designed to provide you with the necessary knowledge and training in the fundamentals of administration and reception. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. To be a professional receptionist you do need to have certain skills. It will help you to upgrade your administrative and secretarial skills and to enhance your computer literacy so that you can carry out your job more efficiently. Is it a good job? They also have to track and organize mail, produce and send internal memos and take part in meetings. Moreover, obtaining specialized certifications can provide a way to advance to other positions within an organization. See examples of Receptionist job descriptions from real companies. Receptions use phones linked to computers with directories. It will clearly show that you can juggle complex tasks while remaining professional and client-focused. Customise the template to showcase your experience, skillset and accomplishments, and highlight your most relevant qualifications for a new receptionist job. There are certain full-time or part-time courses that you may consider to take if … A good receptionist will have a clutter-free – orderly workspace knowing exactly where everything is. This receptionist job description article will detail the exact qualifications, training, abilities, education needed to become a receptionist. This course is also aimed at receptionists. Constantly receptionists will have to greet visitors, have them sign them into the visitor database. This is the first section listed on a receptionist resume and must sum up skills in five to six bullet points. You can find a number of courses on Udemy. The are many courses out there, but these ones I found to be very good. They may ask for GCSEs or equivalent qualifications. At the end of the course, you will receive a certificate. This is done by staying on top of office events, maintaining up-to-date schedules and appointments and making sure office supplies are appropriately stocked. In a 40-minute on-demand course, you will learn the basic principles of becoming a receptionist. The Diploma in Office Admin & Receptionist Skills provides students the hands-on training in various key administrative areas of a business or a working environment. Because the receptionist handles organizational work for staff members, making a mistake can have reverberating consequences throughout the entire office. Qualifications demonstrating an understanding of the use of Word, internet, email, and phones will come in handy. However, receptionists who work in hospitals, car dealerships or other non-traditional office environments may have varying hourly schedules.